Many of our clients are taking a different approach to hiring this year, shifting from traditional lines of business and functions to a more skills-based approach with creativity, agility, and innovation at the top of the list. These findings form part of the ‘Insurance Outlook 2021 – A Year of Radical Transformation’ report, produced in collaboration with market leaders. The report includes data insights for 2020 hiring trends against 2019, which draws upon a pool of c.2,000,000 Insurance professionals globally.